Privacy Policy

1. Information We Collect

Personal Information You Provide

When you submit an inquiry through our contact form, we collect the following information:

• Full name
• Email address
• Phone number (optional)
• Company or business name (optional)
• Message content describing your marketing needs

This information is submitted voluntarily and stored securely so our team can follow up on your inquiry.

Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies, log files, and similar technologies, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages viewed, time spent on pages, and navigation paths
• Referring URL and search terms used to find our site
• Device type and screen resolution
• Date and time of access

2. How We Use Your Information

We use the information we collect for the following purposes:

1. Responding to inquiries: To contact you regarding your submitted request and provide the information or services you have asked about.
2. Service delivery: To manage our professional relationship with you and deliver contracted digital marketing services.
3. Website improvement: To analyze how visitors use our site so we can improve content, functionality, and user experience.
4. Marketing communications: To send you relevant industry insights, service updates, or promotional content, only when you have opted in to receive such communications.
5. Legal compliance: To comply with applicable laws, regulations, and legal processes.

We will never sell your personal information to third parties. We process your data only as necessary to fulfill the purposes described above or as required by law.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather usage data. Cookies are small text files placed on your device by your web browser.

Types of Cookies We Use

• Essential cookies: Required for the website to function properly, including session management and security features.
• Analytics cookies: Help us understand how visitors interact with our site by collecting aggregate usage data. We use Google Analytics to measure page views, session duration, bounce rates, and traffic sources.
• Functionality cookies: Remember your preferences, such as your selected theme mode (dark/light), so you do not need to re-set them on each visit.

Managing Your Cookie Preferences

You can control and delete cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect certain features of our website. For more information on managing cookies, consult your browser’s help documentation.

4. Third-Party Services

We may use third-party service providers to assist in operating our website and delivering our services. These providers have access to your personal information only as necessary to perform their functions and are obligated to maintain its confidentiality. Third-party services we may use include:

• Google Analytics: For website traffic analysis and usage reporting. Google Analytics uses cookies to collect anonymized data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
• Google Ads and Meta (Facebook) Ads: When managing paid advertising campaigns on behalf of our clients, we may use conversion tracking pixels on our own site to measure campaign effectiveness.
• Email service providers: To send marketing communications and service-related correspondence.
• Hosting and infrastructure providers: To securely store and serve our website and related data.

We encourage you to review the privacy policies of any third-party services we link to or integrate with, as their practices are governed by their own policies.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Restricted access to personal data on a need-to-know basis among our staff
• Regular security audits and software updates to address vulnerabilities
• Secure storage of contact form submissions within our WordPress database with appropriate access controls

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. Specifically:

• Contact form submissions: Retained for up to 24 months after the initial inquiry, or for the duration of an active client relationship, whichever is longer.
• Analytics data: Aggregated usage data is retained for up to 26 months within Google Analytics, after which it is automatically deleted.
• Marketing communications: Your email address is retained until you unsubscribe from our mailing list.

You may request deletion of your personal data at any time by contacting us using the information provided at the bottom of this page.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. Under the California Consumer Privacy Act (CCPA) and other applicable privacy regulations, these rights may include:

• Right to access: You may request a copy of the personal information we hold about you.
• Right to correction: You may request that we correct inaccurate or incomplete personal information.
• Right to deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Right to opt out: You may opt out of the sale or sharing of your personal information. Marking1on1 does not sell personal information to third parties.
• Right to non-discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the details provided in the Contact Us section below. We will respond to your request within the timeframe required by applicable law.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:

You may also reach us through our Contact page. We aim to respond to all privacy-related inquiries within five business days.